shipments
Shipping & Returns
shipments
The delivery period will be made within a maximum period of 2-4 business days, and may be affected by situations beyond glowbaby.es
Customized or commissioned products will be delivered within approximately 10 business days. This period can be reduced depending on the demand for products in the workshop.
From glowbaby.es we promise that our products reach your homes to enjoy them as soon as possible.
The delivery of the orders will be made at the address indicated by the client, according to the following characteristics:
National transportation expenses:
- Shipping cost to Spain Peninsula €6.95 (24/48h)
- Shipping cost to the Balearic Islands, €9.95 (24/48h)
- Shipping costs to the Canary Islands Consult
- Shipping cost to Portugal €7.95 (24/48h)
- For orders over €70, free delivery (Peninsula)
Returns
In compliance with EU regulations as a consumer, you have the right to request the return of your purchase for any reason within a set period of 15 calendar days, from the day the order was received.
The return request must be previously informed through the email info@glowbaby.es. Once the return is requested, glowbaby.es will accept it, indicating the postal address to proceed with the return shipment. The expenses caused by the return will be borne by the customer.
For the admission of the return, glowbaby.es will verify the good condition of the same, thus proceeding to its refund within a maximum period of 15 calendar days.